FAQs
PRODUCT APPEARANCE
Why is there a slight colour difference between my order and the photo on screen?
Depending on how your computer screen or phone is calibrated, there might be slight differences in how some colours may look. However we try our best to represent the product to looking as close as possible as in reality.
Why is the handcrafted product not exactly as per dimensions?
The materials we use in our collections are natural and hand made by several artisans. Therefore, these may feature a variety of characteristics that are intrinsic to the material. None of our items are completely identical in size, shape and color. We like to believe that this adds to the authenticity of each piece. However we make sure to deliver quality product.
SIZE & FIT
SIZE & FIT
What does one size mean?
ONE SIZE means that the garment can fit a variety of sizes, usually from a size S to size L. Depending on style, the garment may also be adjustable.
For sizes S-M-L, please refer to our size chart.
CARE
How do I care for my items?
For clothing: In general, we recommend hand-washing your garment in cold water, drying it flat or on a hanger and ironing on the wrong side on medium heat. You may also follow the care instructions on the garment.
For Vakwa accessories: The materials we use are from natural leaves. Over time the materials may fray, change colour or get dirty due to wear and exposure to the natural elements (sun, rain etc...). We recommend to handle your BBCOCO piece with care. Avoid water and keep them stored in a dry place, away from humidity. You may also have it stored in an airy place. If in a humid region, please place the item in the direct sun, occasionally.